FAQ
Frequently Asked Questions
What is SipNudge?▶
SipNudge is a smart hydration bottle designed to help you stay properly hydrated throughout the day. It tracks your water intake and provides gentle nudges (via subtle vibrations and light cues) to remind you to drink.
What makes SipNudge different from other water bottles?▶
Unlike regular water bottles, SipNudge actively encourages you to drink through personalized reminders. It's not just about carrying water; it's about helping you develop healthy hydration habits.
How does SipNudge work?▶
SipNudge uses a combination of sensors to track how much water you drink and an algorithm to calculate your personalized hydration goals based on factors like your age, activity level, and the environment. It then uses gentle vibrations and light cues to remind you to drink at optimal times.
Is SipNudge dishwasher safe?▶
The bottle body is dishwasher safe (top rack recommended). However, the smart sensor unit should be removed before washing and cleaned with a damp cloth.
What is the battery life of SipNudge?▶
The battery life depends on usage, but typically lasts for several weeks on a single charge. A low battery indicator will alert you when it's time to recharge.
How do I charge SipNudge?▶
SipNudge comes with a charging cable (usually USB) that connects to the sensor unit.
What if I lose my charging cable?▶
You can contact our customer support to purchase a replacement charging cable.
Do I need a smartphone to use SipNudge?▶
While SipNudge can function independently, connecting it to the SipNudge app (available for iOS and Android) unlocks its full potential. The app allows you to personalize your hydration goals, track your progress, and receive detailed insights into your hydration habits.
How do I connect SipNudge to the app?▶
The connection process is simple and guided within the app. Typically, it involves enabling Bluetooth on your smartphone and following the on-screen instructions.
What if I have trouble connecting to the app?▶
Check that Bluetooth is enabled on your phone and that your phone is compatible with the SipNudge app. If you continue to experience issues, please contact our customer support.
Can I use SipNudge without the app?▶
Yes, SipNudge can function without the app. It will still track your water intake and provide basic hydration reminders. However, you won't be able to personalize your goals or access detailed tracking information.
How accurate is SipNudge's hydration tracking?▶
SipNudge uses advanced sensors to accurately measure your water intake. However, slight variations may occur. It’s designed to provide a reliable estimate of your hydration levels.
Can I customize the reminders?▶
Yes, you can customize the frequency and intensity of the reminders through the app. You can also choose between vibration and light cues, or a combination of both.
What if I don't want to be reminded at certain times?▶
You can set "quiet hours" within the app to disable reminders during specific periods, such as when you're sleeping.
What if SipNudge isn't tracking my water intake correctly?▶
Ensure that the sensor unit is properly attached and clean. If the issue persists, please contact our customer support.
What if the reminders aren't working?▶
Check that the reminders are enabled in the app and that the battery is sufficiently charged. Also, make sure the vibration and light settings are configured correctly.
What is the warranty period for SipNudge?▶
SipNudge comes with a warranty against manufacturing defects. Please refer to our website for full details.
How do I contact customer support?▶
You can contact our customer support team through our website or by emailing support@sipnudge.com.
What is the return policy?▶
Please refer to our website for complete return policy details. We're here to help if you need assistance.